The BBC is looking for contributors to the 3rd series of "Rip-Off Britain".
It will be returning to the issue of expensive telephone numbers,
especially those wrongly used for public services, e.g. ...
• NHS GPs, Hospitals and other services
• HMRC for income tax and tax credit queries
• DWP agency enquiries such as JobCentre Plus, the Pensions Service, etc....
The particular request is for those who have incurred a large telephone bill
(or PAYG charge) for calling one of these services and are prepared to
talk about their experience.
Excerpts from the piece on this from the first series can be viewed at this link.